Answers your customers 24/7, accurately.
BAIS Agent is an AI assistant trained on your own FAQs, manuals, policies and web pages. It gives customers instant answers on your website, WhatsApp or Telegram. It can also check an order's status or offer booking times. It never invents prices, policies or discounts. If something isn't covered, it passes the question to your team. Every assistant is tested before delivery, and you get the test report.
Try the demo
This is the assistant for Acme Home Appliances, a made-up kettle shop. Ask it about warranties, delivery or descaling. Then ask it something the manual doesn't cover, such as a student discount. It won't make one up; it offers to pass you to the team. To try an action, ask where order 10421 is. It will ask for the order email, which is sam@example.com.
What you get
- Grounded answers from your manuals, FAQs, policies and web pages (PDF, Word, text or your sitemap).
- A Grounding Report: every question it was tested on, what it answered, and where the answer came from.
- A weekly report of the questions your information doesn't answer yet, so you know what to add.
- A hand-off to a person. When it can't answer, visitors can leave their email for you.
- Actions: it can check an order's status or show booking slots, with checks so no one sees another customer's order.
- Your choice of setup: use your own AI key, have us host it, or run it fully private on your own machine.
- Visitors are always told they're talking to an AI assistant.